2276 N. Scott Napoleon, OH. 43545
Mon-Fri: 8:00am – 5:00pm
YOU CAN MAINTAIN YOUR NEW VEHICLE’S WARRANTY HERE!
The new vehicle warranty is designed to protect both the manufacturer and consumer. It warrants certain parts of the vehicle for a specific period of time or a specific number of miles. It also limit’s the manufacturers’ liability beyond those points.
Knowing what’s covered, and what’s not, is important for all concerned. The specific coverage, detailed in the Warranty Statement that comes with each new vehicle, is important information for both consumers and repair shops alike.
Some car owners fear they will void their warranty if the vehicle is not serviced by the manufacturer’s dealer. According to the federal Magnuson-Moss Warranty Act, you can have your vehicle serviced by any competent independent service station, shop or garage and still maintain your warranty.
In addition, you can use any name brand, quality parts to service the vehicle. The manufacturer cannot require you to use original equipment brand spark plugs, filters, oils, belts, hoses, brakes, wiper blades, or any other parts unless they are supplied for free.
All you have to do to keep your warranty in force is have the car serviced at the intervals specified in your Owners Manual or Warranty Booklet, and keep careful records. Read all the fine print about service requirements. Note that the manufacturer’s definition of “severe service” (which requires more frequent maintenance) may be what you consider normal driving.
Service receipts should list the date, odometer reading, make, model and vehicle identification number, and show the brand names of all parts used. If there is a service log in your Owner’s Manual or Warranty Booklet, fill it in for each service visit.
If your vehicle breaks down and the defective part(s) are still covered by your warranty, the manufacturer’s dealer should make the repairs. Manufacturers rarely reimburse customers for warranty work done at independent repair facilities, other than in emergency situations where one of their dealers is not readily available.
Many warranties are a package of different coverages for different time periods. The Basic Warranty covers most parts on the vehicle. Separate Emissions System Warranty programs exist and may vary from state to state. See your Owner’s Manual or Warranty Booklet for the specific Emissions System Warranty details for your vehicle.
A separate Powertrain Warranty may cover the engine, transmission and driveline for a longer period. It may have a deductible that the vehicle owner must pay. Other equipment groups may be covered for varying periods of time.